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The work was done with professionalism and care. Our interactions with the staff were positive; they are friendly and easy to get a hold of. The workers completely cleaned up the job site at the end of the day. We have had to have many repairs done with DryBasement and have been pleased with their work each time. Excellent service!
Business Reply February 14, 2020
When clients are happy and tell us (and others) it encourages the crews who work so hard to complete their work and make clients happy. Everyone likes to be appreciated.Thank you.
Business Reply December 14, 2023
When clients are happy and tell us (and others) it encourages the crews who work so hard to complete their work and make clients happy. Everyone likes to be appreciated.Thank you. - Your Team at DryBasements.com Ltd.
good job very professional job very happy with it
Business Reply February 14, 2020
Thanks so much! The crew really appreciate the kind words.
Business Reply December 14, 2023
Thanks so much! The crew really appreciate the kind words. - Your Team at DryBasements.com Ltd.
After a repair that failed a month later dry basements did not stand behind their work and they used the very crafty wording of their warranty to say they were not liable. They had the nerve to say I needed to pay them more money so they could try again. Do not use this company find, someone else.
Business Reply February 19, 2019
Dear reader: Please call me for more information about this. Our contracts clearly indicate that we are quoting on what is visible. A 2nd crack behind wood next to a chimney is not visible. When someone points you to a crack with water below it, you quote that. In BOLD red the quote says 'Functioning weepers req'd for warranty'. A blockage elsewhere will cost extra to repair. We didn't ask for anything more or any duplicated costs beyond what was stated in the contract. - J.Brown, President
I am very pleased with the work the crew did - I can barely tell they were here! My husband said the crew was incredibly courteous and professional. Jeff has been amazing and has always responded to my emails very promptly. Would definitely recommend this company to others.
Business Reply December 14, 2023
Thank you for your kind words! - Your Team at DryBasements.com Ltd.
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