I placed an online order and of course ordered the incorrect size of primer. When the owner came to the door with the 1 L can and said you didn’t want this one did you? I felt deflated as I thought he was going to make me purchase that one, he simply said ‘no problem I’ll fix it right now,’ he went inside and came out with the proper one. He charged me the difference and I was on my way. I can tell you I have product sitting in my warehouse that I am not able to return to other big box stores.
Are you the owner of this business?