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The cost (more than double the initial quote), demands for payment up front, protracted delays (29 months from the time the contract was signed until they stopped responding), poor communication, repeated no-shows, damages, multiple threats of work stoppages, along with what, in my opinion, is the owner's unprofessional conduct, makes CHS the worst contractor I've ever hired.
I can say their pre-sale service is excellent. They responded quickly, provided an estimate within a few days and have booked the work. So far, so good. I will keep you posted on the end product.
Very helpful and professional. My go-to contractors.
I am planning to enclose my porch by adding a new door and window. I contacted this company. They said they could do it. So we made an appointment to do free estimate. However they have never shown up.
Business Reply July 31, 2018
Hello I can tell you for a certainty no one here booked an estimate with you. I personally book all the appointments and keep very good records of all my calls and bookings. Perhaps you have mixed up our company with another. We have gone through all our messages and we have never heard of you.
We just had several projects completed. Our roof was the latest job, the job was done very well. A few friends said these guys are very very good. Also, they had done our basement last year and I never got around to saying a big thanks. We had great service, but they really paid attention to all of our requests and for that we are truly happy. Our next project will be the ensuite bathroom. These guys are now our only contractor for our home renovations.
Poor communication skills.
Business Reply September 16, 2016
Most people who have comments here identify themselves. Unfortunately, I have no way to respond under these circumstances. You could be a competitor for all I know. Cheers.
Capital Home Services is number one in my books. My entire house has been painted inside and outside. I wanted a company who could do the proper wood repairs and plaster, stucco etc, What a great finish. We have had many compliments. Also had the company do interlock work and they did my roof. We are planning on having them do our basement next, then a bathroom.. later on. What a great bunch..I will never call on another company again. Marcus Shapiro
Business Reply July 31, 2018
Hello Marc I am very slow at times responding to these lovely compliments. thank you very much for the kind words. it was our pleasure working for your family Michael
I had Capital do my roof and also a foundation repair. and my experience with this company was great. They did a great job and kept the property clean and organized. We felt like we received the best service we ever had. I have to say to those looking for a contractor... Look no further. Thanks to all Marie
Business Reply July 31, 2018
Marie my friend, I am slow as I have mentioned in the past responding to positive reviews. So even though I have now worked a few times for you.. I did realize I never said thank you for the pleasant words and also the food you made on more than one occasion while we all worked for you. Thanks so much and we hope things are well.
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