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This is my favourite "go to" store when looking for fun/unique gifts (for him or her) & they also have a great assortment of sports memorabilia and clothing. They have framed personal & business items for me and the quality of workmanship is always top notch. Best of all, always greeted with a smile.
This company has terrible after sales service. I bought from them over the phone a Team Canada sweatshirt. The stitching fell apart after less then one month and one wear and they claimed it was not returnable as it was past their 15 day return policy. This was a defect and they refused to stand behind the product they sold! Furthermore the logo was a misprint as confirmed by Hockey Canada and they still failed to stand behind the product! They refuse to respond to emails!
Framing Edge is a great place to get anything custom framed. The TML hockey jersey I had framed looks awesome in my office! I also had a one-of-a-kind tapestry framed by the experts at Framing Edge more than 10 years ago and it still looks wonderful. It's difficult to find a business that takes great care of your personal treasures. Thanks for what you do :-)
I have recently made several trips to the Framing Edge. My 1st plague, 8.06x6.13 $18 tax in, my 2nd plague, 8.25x6.25 $14 tax in. I went to pick up my second plague & inquired as to the reason why. I was told my first one was bigger, she could not do anything without my original pick up slip. I brought in both plagues, and payment receipts. The same woman, compared the plagues, noted the size of each, and began to explain it must be a different thickness of the plague, the thickness is the same.
Business Reply December 24, 2016
Stacy, we were so sorry to hear that you were unhappy. Just to make it clear, different sized prints, when Plaked, are different prices. The pricing is set by the Plak-It company. If the different sized photos had been both ordered at the same time, we could have trimmed the larger one to match the same size as the smaller one. And then they would have been the same price. I hope this clears up the matter. We wish you all the best.
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