Jack Astor's Barî & îgrill
4.3/5
Details
Information
Reviews
Location

Cuisine type

  • American Cuisine,

Atmosphere

  • Casual,

Languages Spoken

  • English,
Location
309 Rathburn Rd W, Mississauga, ON L5B 4C1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • $11 To $25,

Methods of Payment:

Ratings & Reviews - Jack Astor's Barî & îgrill

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4.3/5
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Restaurantica12
By

Great Place!

I had been to this location of Jack Astor's in the past, but I haven't been in a while. I was thoroughly impressed with this place! We decided to sit outside since it was a nice day. Our server came out right away and gave us our menus. She was kind and helpful when we were making our meal selections. I chose the honey garlic chicken fingers with sweet potato fries. They were very delicious! The chicken fingers came with two types of dips, and the sweet potato fries came in a small dish which was very convenient. I liked everything about this place, and would certainly be back!

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Restaurantica12
By

always a good choice

Always great, sit in the bar... better atmosphere, its laid back and easy staff is there but not in your way. You can sit back and relax enjoying conversation or you can eat and run. Its all good

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Restaurantica12
By

Good atmosphere. I've been here about 4-5 times now. Based on the last time I went went I would rate my meal 3.25/5. They also had some nice beer selections like St. Ambroise and Hoegaarden.

Atmosphere: 4/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

Have been a customer of Jack Astor's (several...

Have been a customer of Jack Astor's (several locations) for at least 10 years. Garlic pan bread is awesome! Love the nachos, pastas, and steak fajitas. Service is always friendly usually fast. The few times that service is anything less than fast, I have found that some part of the meal is removed from the bill; without us even having to ask. Overall great attitude toward customer service.

Atmosphere: 5/5
Food: 5/5
Service: 4/5
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Restaurantica12
By

LOVE

this is my favourite place to eath ever! the food is sooo good and everyone there is so fun. i go there at least 2 times a month.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Extremely busy location for dinner. Had to wait...

Extremely busy location for dinner. Had to wait for quite some time. The table was family friendly with crayons for the children to draw on. The pasta i had was extremely cheesy which I found good for only the first half. Which made me dislike the pasta. Overall I found this place mediocre but is at a great location across Square One and the movie theater.

Atmosphere: 5/5
Food: 3/5
Service: 4/5
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Restaurantica12
By

The food is generally good but i stress generally...

The food is generally good but i stress generally because on busy night (fridays, saturdays) they hurry and mess it up. The waitresses are usually good and good looking but its a crap-shoot as to if you get great or mediocre service. Worst case scenario your "well done" steak comes bloody, you send it back, a chunk of it is missing (yea), and still is bloody. Then you wait half an hour to get the bill (like its in my interest to pay for food i didnt like in the fir5st place). That happened once in the 15 or so times i have been there, whilst mostly otherwise it has been okay with no complaints whatsoever. Just remember, dont take it out on the staff when its busy, bad things happen. A good place to go out with the guys/girls once in a blue moon and have dinner/chat. For dinner in 2, go to a real restaurant.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

We arrived at around 6:30pm and they informed us...

We arrived at around 6:30pm and they informed us that it would be a 25-30 minute wait. So, we wait. And wait. And wait. People who had come in after us are getting seated.30 minutes pass by and we're starting to get antsy. We're dead hungry and we still had to go to a party after this so we wanted to eat sooner rather than later. 'Kay, so, we understand that it's a Friday night and it's busy and people have probably made reservations-- but seriously, did that trio who just came in ten minutes ago, hand in that vibrating thing? SERIOUSLY?! Finally, my friend, being the smart one of us, asks them "Hey, man, what's up?" Honestly, it's been 40 minutes. Apparently, our names were crossed off and someone was seated. Erm.. okay! They tell us they'll seat us as soon as possible. 10 minutes go by and I'm getting annoyed now, 50 minutes?! So, I tell them, "I don't mean to be a pain in the butt but how is it possible that there have been so many others seated before us." She replies, very snippy might I add, that she knows it SEEMS like people have gone ahead of us but really it's only because there are only couple’s seatings available. Finally, after a couple more minutes after that fantastic reply! We get a seat! Yay, right? Nope. We get led to the back where something went wrong, a party table was being seated and nothing was available so we get led back to the front then the hostess (?) talks to someone else and back we go and just as soon as we get back we're being led back to the front. Then back we go again where we have to stand and wait while our table is being ready. I understand, okay. I understand, restaurants can get messy and complicated, I do. I worked as a hostess. But seriously, I think the worst part was that they didn't even apologize until the third time we were led back there. I think I know enough that when you screw up you have to apologize to the customer profusely and at least TRY to make it up to them. I think I would have felt a lot better after the apology if my server stopped disappearing, if the food didn't come twenty minutes later [although, it was delicious], the dessert didn't come until ten minutes later [even though on the menu it said to order the apple pie with your meal so it's ready by the time you're done], and kept forgetting to bring my friend his drink every time [exactly two times, very considerate] she asked, "How's everything." as well as, she forgot to put the discount after I told her I had an SPC card because she had to go ask her manager for approval [that's never happened before but then again neither has the rest of the night]. You know, I just wish I got compensated! No one did anything to make this painful experience better. Needless to say, I want to understand but I don't and I spent the rest of the night explaining to my friend and everyone else why I was more than two hours late for her birthday. So... I don't think I'll be returning to Jack Astor's for a very long time.

Atmosphere: 3/5
Food: 4/5
Service: 2/5
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Restaurantica12
By

They were amazing. I went with a bunch of friends...

They were amazing. I went with a bunch of friends for dinner and they were so nice to all of us. There was a mix up with the orders so I didn't get my food when everyone else did. The Manager came out and apologized many times, as well as the waitress, and as many times as I told them not to worry about it the kept on apologizing. My bill ended up being a little over $2 because they took care of my meal for me. They were extremely friendly and respectful, especially for having to serve 7 teeneagers. Thank you Jack Astor's!

Atmosphere: 5/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

I've ordered the bowtie pasta many times; it's...

I've ordered the bowtie pasta many times; it's always delicious! The lunch order comes with a mini-pan bread - so good. The service is a bit slow, but the servers are fun and accomodating, and it's a laidback, goofy atmosphere. My friends and I meet up here all the time!

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

We sat in the bar and were still treated with...

We sat in the bar and were still treated with respect. Our waitress whom we've had before, Laura, was efficient and dilligently served pretty much the whole bar section. The steaks were tasty and the cookie dessert with the bananas is magnifique. Sure it's not "fine dining", but pretty close, when you consider the professionalism of the staff and management.

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

This place is definitely one of our favourites...

This place is definitely one of our favourites. Our waiter Derek was a character, as well as very attentive and knowledgeable. The service here is always top notch, busy or not. Would reccomend to all. By the way, the food is excellent as well.

Atmosphere: 4/5
Food: 5/5
Service: 5/5
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Restaurantica12
By

Food was good as usual. Had a sweet waiter he was...

Food was good as usual. Had a sweet waiter he was a great server forget his name though lol. Did not have the nachos this time but normally my fave.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Excellent service - best I've ever had. They...

Excellent service - best I've ever had. They always accomodate you if you're not happy with their food - especially good with picky children! AND they offer more than the usual "junk food" choices for kids than most any other restaurant. :)

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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Restaurantica12
By

great service. the food was good and the music...

great service. the food was good and the music was great; not too loud but audible enough. I had 13 guests and we were all seated together, even though we did have to wait, but hey, it's a saturday night and things like that happen, but never-the-less we were given great sevice and everyone in my party had a great time.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

Friendly and attentive waitress. Food was good...

Friendly and attentive waitress. Food was good, sat at the bar section as the restaurant was full. Bar had a great atmosphere

Atmosphere: 4/5
Food: 4/5
Service: 5/5
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