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The service with Stephen and Mario were amazing. He had questions for me and I had answers and vice-versa Stephen offered to fix what the other so called plumber did and made it look so easy . Looking forward to using you guy's again very soon . Preferably Stephen again. ?
Had an emergency plumbing issue at night, emergency plumber came at 2:30am and was able to shut off the seized valve. When I called back to have the plumber come to fix the valve issue, as I had to go out of town for work for a week, they had a plumber over in less than 2 hours! Great company with great employees.
After 10 days without water, I finally have water. The service guys were courteous, and hard working and finally my water came. It took some time as it was frozen quite a distance from the house. Thanks to your team of 3.:)
Feb. 25th 2015 (3rd day without water) A-Rescue-Rooter came 2 days earlier then estimated and did a magnificent job of thawing my main water supply ... No mess .. very professional .. and they didn't give up .. even though the source of the frozen plug was traced all the way back to the street..Two thumbs up for three good guys... T. Sidorkewicz
I hired A Rescue Rooter to do a camera inspection of the lateral sewer of my property which resulted in finding out that the public portion was broken and in urgent need of being replaced. I was very satisfied with the efficient way the inspection was conducted and with the interest and effort from Rodger to immediately get in touch with the City of Hamilton and try to obtain from them the urgent replacement of the pipes, which it was done the same day! I amply recommend A Rescue Rooter
We have just finished having our back water valve done by Rescue Rooter. They did a great job from start to finish. Tony, Dave, and Frankie came in first to put in the actual back water valve in the floor. They were all very professional and very neat. They covered the floors where they were they were coming in and out of the house and working. They kept me informed of what was being done and what follow up was going to be done. They were great and left no mess behind inside our out of the house. Roger came in today to do the follow up scoping and video needed for the city and was just as good. When he found areas of the sewer that need repair, that are located on city property, he marked the locations outside, called in Tony to see what was going on, and they gave us the information needed to have the city come to repair these areas. I have dealt with other sewer repair compaqnies in the city in the past, but won`t go back to them. You couldn`t ask for a better company to deal with! Way to go!!!
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