Carpet King Cleaning

This place sucks!

My husband purchased a WagJag on June 13th for Carpet Kings to get 3 Rooms plus 1 Hallway cleaned. I called the next day to schedule an appointment. I was greeted by rude monotone women, with the attitude that I was bothering her with my call. She informed me that we couldn’t get our carpets cleaned until Aug 17th, over 2 months away! On Aug 17th I called in the morning to confirm that they were coming, the same rude women answers and said they’ll be there by 1:30 pm. Come 2:00 pm no one has showed up, so I try calling (multiple times) but only get voice-mail. I finally get a hold of someone who informs me they'll call me back. Which they eventually do, with bad news: We'll get no service today. Evidently on the way to our place the van got pulled over by the police, and impounded, they're not quite sure why, but they'll try and re-book us. Shocked by the fact that the guy actually told me that the man that was coming to my house has now presumably been taken in by the cops, I said that I would think about if I’d actually want to rebook. Long story short, we tried to reschedule - new appointment Sept 27th (a month away!). No consideration was taken to move us up because they scewed up. Come Sept 27th I call around 11:00 to confirm that they are coming at 2:30pm. Alas, I get the same rude women who says that the guy who was suppose to clean our house is sick and won’t be coming, and I can rebook for the end of October. I asked to leave a message with her manager. She gave me a number, when I called the number no one answered and I got a voice mail which was a recording that was in the rude woman’s voice just saying the number that she had given me (no name of a “manager” or any other indication of identity of the person I had just called). I left a message and I never heard back from anyone. Don't use this company!