Excellent company. Just bought a washer from them. It was delivered on time, the delivery guys were nice and installed the new washer and took out the old. Sales people were informative and helpful during the buying process.
J'essayais de décider du meilleur réparateur à contacter pour mon réfrigérateur qui coulait. J'ai opté pour Alpha, par hasard et parce qu'ils avaient le plus de commentaires.
Finalement, ils sont venus la journée même. Le technicien James était très compétent et sympathique. Il a réglé mon problème en toute efficacité. Il travaille bien et, pour être resté par-dessus son épaule tout au long de l'opération, je peux dire qu'il sait vraiment ce qu'il fait.
FYI - they only service their own clients so if you need repairs on appliances purchased elsewhere, they won't help you although they used too (3 years ago i hired them to fix my washing machine), but not anymore :-(
Thank you for your feedback, all comments are helpful.
To respond to your comment we value OUR CUSTOMERS greatly and we would like to service them as best as we can.
In order to do that we choose to serve OUR CUSTOMERS first over customers that have chosen to buy elsewhere, and still come to us to get our great service from our technicians.
We appreciate your future comments to serve you better.