Since 1971, Canadians have trusted The Brick to furnish their homes. Our head office is proudly located in Edmonton, Alberta, and we operate more than 200 stores across Canada – including The Brick, The Brick Mattress Store, The Brick Outlet.
We are known nationwide for selling high quality household furniture, mattresses, appliances and home electronics at great prices. Our friendly and professional people work hard for our customers every day, both in-store and online.more...See more text
terrible return policy even for unused items. Also, they will guarantee you that an item will be delivered at the chosen date or before but keeps on delaying the pick-up/delivery date. won't buy again at this store or any other the brick location unless it is super sale.
Bought a $500 BONDED leather chair and matching ottoman. Only 1 1/2 years of wear and the armrest is complete worn out. Customer service acknowledges their BONDED leather furniture is GARBAGE and they will no longer be carrying it. But I say what about the customers who trusted buying at the Brick and are now out $500. Theres no one willing to help out. Its like buying a LEMON for a car. I would never go back to that dealership and I'm done with the Brick. Buyers beware!!
Bought a adjustable glass table. Which was great! Then the compression broke about 11 months into having my table. Technician came out january 11th and ordered the compression. They said 2 weeks the part will be in then called to see if it was in they said another 2 weeks. Well its march 3rd now and they tell me its till march 24th. Trust me youd rather buy furniture at walmart. Dont deal with the brick not worth the headache.
Not impressed at all, my elderly mother from out if town purchased a fridge and stove in stainless steel finish for an extra $100.00 and they delivered both in black color, look story short, called to notify of the problem and was given the runaround, it's been day 1 now and will update.
