Oasis Windows has been serving the Surrey area since 1989 with quality windows. We do not mass-produce windows in standard sizes, rather, we create custom windows for each customer. This streamlines the process of replacing windows and cuts down on time and money. Our windows and patio doors come in a range of options to suit any taste and need. To view available products or to learn more about how custom windows can work for your home, visit our website.more...See more text
My window has water build up in between the glasses. I have phoned them so many times even text the manager but no response. they came to measure it 3 times and that was it.not 3 windows in total.
Used Oasis to install windows approximately 10 years ago. Windows are good but have found customer care very poor. Have been trying to get a call back to replace a cracked window for over a month. Never received a call back so finally on a 4th call talked to someone who said it would cost $125 just to measure the window; cost and instillation would be another charge. I would have thought a 5 minute job of measuring 1 window would be included in the cost of replacing it. Will find someone else to
WORST SERVICE EVER EXPERIENCED!!!
Between the countless mistakes and lies that caused me to miss 3 days of work and pay, they were aggrivating and very frustrating to deal with. Hire them because of their cheap quote will end up costing you more at the end. They first offer work completion between 3 to 4 weeks. It ended up being 8 weeks with dates being changed last minute and without notifying me of them. Don't want to go into a long story.. Worst company I have ever dealt with.
I recently renovated my newly purchased home and we had windows installed from Oasis Windows. They were great to deal with and the service was on time and at a great price for the size of the windows. I will definitely be using them again for my next project and would recommend them to anyone.
Terrible service! I have three young children and came home after our windows had been replaced to construction debris everywhere! Caulking in the kitchen and bathroom sink, paint chips all over the counters, floors, covering my kids carpeted room. There were pieces of sharp vinyl shards throughout our kitchen and all over the shrubs in the backyard. They did not finish the job and left us with a boarded up window and clearly zero cleanup. 16 old single pane windows were left leaning in front of the house. The final straw was finding one of our bags the kids use for snacks full of slimy wet paper towel and a caulking gun. I can only assume they didn't even bring their own garbage bags or could not have been bothered to go out to their van to get one. This was two days ago and they have yet to reschedule the rest of the job. In the meantime I am left trying to clean all this up. I cannot believe how inconsiderate the installers were.
