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Recently Had My windshield replaced on my GMC SIERRA, I found the staff professional and knowledgeable. The work was done on time and you would never know that it wasn't a factory install. I highly recommend this company to anyone.
Business Reply August 8, 2017
Hi Dave, Thank you so much for letting us know how we did. I'm so glad you found us knowledgeable and professional! We are working hard to make sure we put our best foot forward. I'm glad the aftermarket glass we put in for you is up to your satisfaction. We make sure whatever glass we use is good quality. Often it's the same manufacturer as the OEM brands use. Glad you're happy. See you next time!
Our strata initially suggested using them so we did, once. It was bad advice and we use another Poco company instead now, much happier. The lady in the office at Coquitlam Glass has a heck of an attitude for someone they let deal with customers, wow.
Business Reply July 25, 2017
Thank you for taking the time to give us this feedback. Your comments were reviewed in our last team meeting. In part because of your feedback, we are making big changes at our store starting with a training boot camp over the summer months for every member of our team there. Everyone at that store is new except one person and we want to make sure they are all giving the supreme customer experience we expect from our team. I hope you will try us again in the future to let us know how we did.
Of all the glass shops I have used, Coquitlam glass has always helped with my glass needs big or small they go the extra mile to accomidate me and find a solution something no found with a lot of businesses these days..great service !!
Business Reply July 25, 2017
Thanks so much! We love our customers. I'm glad you found us so accommodating. See you soon!
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