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Vehicle repair was done when promised, looked brand new, car was spotless. Excellent job!
The service I received at Alliance Collision was beyond my expectations. From the moment I walked through the door until the time I picked up my vehicle was AMAZING. They delivered my vehicle on time and even detailed the car. It looked brand new. Thanks Gary, Ron and especially John. Your are the best!!
I had my car repairs done at Alliance on 2 separate occasions . The staff were both courteous and professional. The repairs were done in a timely manor. I would highly recommend this collision repair shop S. Jackson
I got a refural from a friend to bring my car to this shop. It was in rough shape when I dropped it off and when I picked it up it was 100%.super clean detail job.I would definatly refure anyone to go there. Great job Alliance collision ☺ and thank you
The staff at Alliance Collision were very professional in evaluating and providing an estimate on my Acura. The work was performed as promised and I am very pleased with the result. The car looks great and I recommend them to anyone looking for a quality repair on their vehicle.
They kept the my 2012 Acura TL for over a week for small dent on the driver side door. When I picked up the car the paint job looked terrible with visible blemishes and running paint on the edge of the door.Owner told me to drive the car for a few days then bring it back and they will fix the paint. When I brought it the second time they kept the car for another two days and when my wife picked up the car it was little better then before but still not 100%.
I was sent there by Acura East after getting rear-ended. The customer service is pretty good and stress free. They also fixed my car properly, although it took them more than a week while Maple Acura did the same thing previously in one day. What I didn't like was the lack of attention to detail. I found paint marks on the passenger seat as well as on the rear passenger window and windowsill. There were also dirty hand prints on the trunk lip. It doesn't take much to wipe everything clean.
Business Reply September 3, 2015
Thank you for your comments. When Insurance Co came out to appraise vehicle we noticed how ''off colour'' the bumper was from previous Acura Dealer repair . The paint is a Tri Coat White Pearl and difficult to match. So in our repair we blended rear Quarter panel for colour match which required the removal of the quarter glass. This is also why repair time was longer. It was our sublet mobile glass people that left some finger prints inside and we have advised them to be more careful in future. We do clean all vehicles inside and out prior to delivery but this unfortunately was an oversight on our part.
I have taken my vehicle here and was pleasantly surprised at how easy and stress-free the whole process was. I was greeted in a Friendly and Professional manner and the repairs were completed in a timely fashion. The shop was clean and professional and I felt safe leaving my vehicle (bmw) in their care. Once completed, my vehicle looked and smelled like a BRAND NEW car. Funny, almost didn't recognize it. Lol. I truly believe in smaller family owned/run businesses. They went the extra mile and thoroughly cleaned the entire vehicle before they handed the keys to me. It truly was like a Brand New Car! I would and have, recommended this shop to everyone and anyone I know (all of whom have been very happy with the work done) and I stand behind my word. Fantastic Job Alliance! Keep up the good work!
My daughters car was towed there on referal of our insurance company, Intact . From start to finish things were handled perfectly and her vehicle looked great when completed. Inside and out i must say.
Totally Professional way of conducting business. In these times we always seem to have the time to let people know when things may not have gone our way. I thought I should let you Ron, Gary and John know how pleased I am with the repairs you did. The car looks as good as new and when I got it back it was spotless, and that's more than I could say when I brought it in. You did everything you said would be done and it was done perfect. I have recommended you in the past and will continue to do so. Thanks again for the great work.
Wouldn't take my car anywere else , excellent people to deal with and terrific workmanship. My car looked fantastic when I picked it up .
They got my car in right away and arranged for a rental to pick me up at their shop. Did a great job and my car was clean and ready to go when promised.
i've been dealing with alliance collision for over 19 years.they have repaired 8 of my vehicles during this period.each job was performed in a timely fashion with courteous,professional and friendly service.but, best of all they do an awesome job.my cars always looked better than when they left the dealership.i have referred alliance collision to friends and relatives and will conitinue to do so as they have also shared the same experience as i have.keep up the great work ron and gary!
I have dealt with and referred people to Alliance Collision on too many occasions to list. I would highly recommend their services to anyone.
The ONLY place I will take my vehicles. Excellent Work, Excellent Customer Service AND and Excellent price. I don't even shop around anymore. They're always the best price!
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