Had terrible serv...
Had terrible service here with my 7 month old. Although we came in for an eye infection I had to guide the doctor (Sandra) to check his ears and temperature. She indicated she would write a prescription for him and leave it at the pharmacy, she changed her mind when she realized the pharmacy didn't stock the item and wanted to give me something over the counter. Then while I stood reading the the box to make sure it was suitable for my child, she asked me to hurry up because she had other patients to see. I left to get a second opinion and will never return.
Business Reply March 30, 2016
It is unfortunate this patient felt this way. Our clinic has been in Orangeville for over 10 years now and we take pride in providing good quality healthcare. We have moved to our new location at 50 Rolling Hills Drive, Unit 5, next to the Headwaters hospital in Orangeville, where the clinic will still provide good quality healthcare with shorter waiting time. However feedback is necessary for continuous improvement to better serve the community. Thank you.