They do not serve customers that park at their curbside parking spot. I called the number listed on the curbside pick up sign, no one answers the phone. Waited for 20 minutes on the phone. Staff kept looking at me by the front door. They did not answer the phone. If Staples do not want their customers to pick up their online orders using curbside pickup please don't say that you offer such service. I eventually went into the store to pick up my online order and was served immediately.