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Our family would like to give a huge thank you to Fraser, Rick and Attilio for helping us with choosing, financing and purchasing our new family vehicle! As our family grew we were in search for a bigger vehicle that was reliable and affordable for us! You all made our experience easy! Thank you for your knowledge, expertise and kindness! We are very happy with your service and will enjoy our vehicle for years to come! Trevor, Jessie and family
Just picked up a new 2019 Toyota Corolla Hatchback XSE in light blue. Kenshaw Toyota managed to find the car within two days. Apparently there was only one in maunal in all of Ontario! Will, the sales rep made the progress very easy, and quick. He answered all my questions and got everything I wanted. Thank you for making my experience with Toyota great!
Business Reply July 2, 2019
Thanks for your review! We love the pics! Enjoy your new 2019 Corolla Hatchback. - Paul Shaw
Great experience purchasing a Rav4. Will E. (Sales) was attentive & not pushy when making the sale. Very helpful, he provided us with information we required e.g., cost & features of different models. He tried to get us the best trade-in value. Car dealerships try to maximise their profits - we wouldve liked to see a higher trade in value but were ok with what we were offered. Will returned our calls promptly, respected our time during consultation & worked hard to expedite delivery.
Business Reply February 11, 2019
Thank you for your review about Will Erichsen!
I was in the market for a new Toyota and went to Ken Shaw. I spoke to the rudest woman. Her tone and attitude were unbearable. It was easily the worst customer service experience i've ever come across.
Business Reply October 19, 2015
Hello JonCRaymond, We appreciate your feedback and take this matter seriously as customer satisfaction is one of our top priorities. We would like the opportunity to discuss this further and remedy whatever issues you had when visiting us here at Ken Shaw Toyota Scion. If you wish to do so, I encourage you to call me, Paul Shaw at 416-766-1155 extension 129. I look forward to talking to you. Thank you, Paul Shaw, Dealer Principal.
Great Staff! Great Service!
Business Reply August 12, 2016
Thanks for the feedback!
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