Gf and I had an appointment at the same time. She check in for both of us, and she went in right away to get her hair cut. I sat there for a good 35 min then was told I didn't have an appointment. I ask the manager wife (Louise Yeomans) why did they call me on my cell phone to remind me I had an appointment if i wasn't schedule.` Her answer was it wasn't her fault, and didn't apologize for wasting my time and was extremely rude.