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I have been meaning to write a review since November. I hadn’t been to Julia’s in a while and my husband and I were looking for a restaurant to take some friends from Toronto. After reading the reviews I was a little skeptical and thought perhaps something had changed since we last there. We decided to take out friends there anyway (on Saturday November 20) and couldn’t have had a more pleasant dining experience. The staff was friendly, the food was delicious and the atmosphere was very good. We enjoyed it so much that my husband and I went back there for New Years and had another evening of wonderful food and a cozy table. Every time I have been to this restaurant I have had a very positive experience and would not hesitate to recommend Julia’s to others.
I have been here over 4 times in the past month, i always take my business partners here and they love it!! The staff are extremely friendly and the food was heavenly i highly recommend it!
We have been to Julia's at least a dozen times over the last 5 years but hadn't been since last summer. I only recognized 2 people that have worked there from before and they did noy seem that happy to be still there. We sat inside as is was too hot for the patio, and waited more than 5 minutes for our server to aproach us, waited another 10 minutes for our drinks, a glass of white wine and a bloody caesar, I thuoght of leaving at this point but my wife was hungry and that was that. Ordered mussels, caesar salad and 2 seafood pastas. The mussels came first (without the salad) we waited about 4 or 5 mins. then asked a server if we could see our server (as she never told us her name) waited another 4 or 5 mins. then she came over and asked us if everything was o.k. I said we where still waiting for tha caesar salad, she asked us who gave us the mussles, I pointed to the man that did and said " Oh that's Jose he does that all the time" I guess that made it all right then. She brought over the salad that had been sitting on the counter for at least 10 or 15 mins. and appologized. The mussels where now cold and the salad was soggy so they went untouched. The pastas came with the plates still on the table and where moved aside and removed with no one asking us what was the matter with our appitizers. Pasta was good and we left, never to return.
Took a friend for lunch there on Sunday afternoon. It was not very busy, patio was maybe at 70% and the inside had only about 5 tables going. We sat on the patio but after finishing our appetizer my friend decided that it was a bit too chilly outside and we asked to be moved inside. We were seated inside in a booth in clear view of the counter and servers area and our entrees came in an acceptable time. In the time that we sat inside (approx 30 min) not one server came to check on our table to see how the meal was or see if we wanted a drink re-fill (both our drinks and our water glasses were empty for 15 minutes). We were basically just abandoned there and we finally put our empty glasses (food still on our plates) at the edge of the table hoping someone would get the hint. Eventually a staff member did come by and grab the glasses without so much as looking at us or our table let alone asking if we would like another drink (we both would have). We both looked at each other in disbelief and when the young lady passed by again I politely asked her how come she did not ask us if we wanted another drink especially when we were not done eating. Her answer was 'I wasn't sure if you had asked someone else'. When I informed her that it was her job to make those sort of inquiries and that we had been left unattended at our table since we were seated there she merely shrugged and said that she wasn't our server to begin with so how would she know. The inside wasn't even busy and there was several servers that were not looking too busy. At that point I decided to skip the coffee and dessert and asked for the bill seeing that a pleasant lunch was a lost cause. She did not apologize when she brought the bill and merely said 'here you go' and walked away. Customers are a privilege not a right in the restaurant business and it is a shame the staff at Julia's does not see it this way. Its nice to know that there are lots of other places in Oakville that actually appreciate your business as I will never return to that place again. One more thing, I recognized that server from the several other visits I have made there over the last couple years so it not like she was new.
Three of us visited this place, i had heard alot of raving reviews so i wanted to try it? My overall experience was ok? just not what i expected...don't always believe the hype.
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