Direct Energy is one of North America's largest competitive energy suppliers of electricity, natural gas and related services. With approximately 6,000 employees, we are active in upstream production (electricity and natural gas) and downstream delivery. Direct Energy helps customers effectively manage all of their energy needs.Direct Energy operates in 10 Canadian provinces and 46 U.S. states plus the District of Columbia, with more than six million In North America, Direct Energy operates under four Lines of Business:In North America, Direct Energy operates under four Lines of Business:DE Business - For commercial and industrial customers (small, medium and large-sized businesses, government, public institutions, and national accounts): natural gas and electricity contracts, along with energy efficiency management and services.DE Residential - For residential customers: natural gas and electricity pricing plans, including carbon-neutral or green plans with fixed- and variable-priced options of varying term lengths.DE Services - For both residential and commercial/industrial customers: HVAC (Heating, Ventilation, Air Conditioning) installation and service, plumbing, water heaters, electrical services, protection plans, building automation, facility maintenance, energy audits, energy management consulting services. Offers business management and operational counseling to independent home services contractors.DE Upstream and Trading - Gas-fired power generation, natural gas production, wind power purchase agreements, storage and transportation of gas, open market energy procurement (power/gas), proprietary trading, energy auctions, carbon credits and renewable energy credits. more... See more text