Crown Marble was a dream to deal with. We found our perfect stone with help from knowledgeable and charming staff. The measuring and installation was painless, quick and tidy. I would not hesitate to recommend Crown Marble to anyone who asks.
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Crown Marble was a dream to deal with. We found our perfect stone with help from knowledgeable and charming staff. The measuring and installation was painless, quick and tidy. I would not hesitate to recommend Crown Marble to anyone who asks.
What a horrible time with this company. Yes dealing with Stephen is like dealing with a used car salesman and dealing with the owner Peter is like banging your head against the wall while going around in circles. Be careful about deposits that you provide and also be very careful about the final payment. Do not agree to their standard terms where the final payment is collected from your credit card account the DAY BEFORE they come to install. I cancelled the bad job they did and lost my deposit
Be cautious of this company. The company with all the excused once they get your deposit. This is a company thant you want to hold bacl at least 10 percent for at least 45 days as they will not deal with any deficencies once they get your money, nor will they return your calls. These guys should be in the used car business.
Business Reply April 29, 2015
Very very seldom we encounter a situation as this with Mr. Peter from Ambiance (construction Company); The standard procedure is that the client gives a cheque as final payment after completion of the job, which is after our installers complete all the installation and the home owner is asked to check the work and sign the completion form, which clearly states that you have inspected and agreed with the finished installed product, he signed, and handed the final payment in a sealed envelope, only to be found by the receivables department next day that the payment was not to the full amount... of course we believed there has been an honest mistake, and when we approached the client, all our repetitive calls were not answered for over a week, and then we see the above false review in Home Star with the purpose of keeping in his pocket the missing portion from the final payment. Fortunately out of thousands of clients every year, it is very seldom that our legal advisers are forced to deal with situations like this
They provide pure garbage and give terrible service. Stay away from this company. There are far better providers of granite tops in the GTA.
We purchased a granite kitchen countertop from Crown Marble & Granite and are very pleased with the outcome. Crown worked hard to source the exact right shade and quality of granite to meet our expectations, whilst keeping us informed about the progress. The quality of the workmanship and the appearance of the countertop are beautiful. Their price was very competitive, and with the high quality outcome, we are pleased to have chosen this, perhaps less known, supplier.
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