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Beware of choosing this restaurant. They are extremely unprofessional! Servers refuse to even acknowledge their customers despite staring at them for several minutes. If you order for pick up, the food is left sitting on the counter with servers going about their way while youre standing their waiting to be attended to. At 9 something pm on Tuesday, 30th of June, I witnessed a delivery driver working for a courier company just stand there with the food sitting on the counter, and server watches.
This is a well run Cafe Lounge, that has helpful and nice staff. The food is prepared fast and is well worth the cost. Lots of free parking is available.
I went in for dinner today with the kids and the food quality was very poor. Surprised, I told my waitress and the manager came to speak with me. I will not go into details, however the young manager did tell me this was the third complaint he had and that the last time they found a piece of plastic in with the salad. Really? Was that supposed to make me feel better, let alone rectify the issue? Basically, I gather what he was trying to tell me was sorry for your luck as could have been worse?
For my 23rd birthday we decided to visit Symposium for desert as we have had it before and really liked it. Last couple times we went the service had been alright but nothing to brag about. This time however, the service was the worst service I have ever experienced. Our waitress, as soon as we sat down, came around asking if we wanted drinks. We asked for a couple of minutes as we just wanted to decide what to eat. Half an hour later and she had still not returned. We watched her as she would stand around the bar and wipe tables. She even served a couple who came in ten minutes after us who received their drinks and food before we even got to order. This is for my birthday as well which she was informed about and we were a small group of people. This may have been my last time ever going there for anything other than drinks. The atmosphere of the cafe is different and interesting and the food isn’t half bad either. I recommend going to this place if you have a large crowd so you are noticed by your waiter or waitress or just hitting up the bar as the bartenders are very friendly.
Went there for the 1st time yesterday for dinner. The restaurant was nice and big. After we ordered dinner, we waited over an hour for our food. Once it came out the sweet potato fries were luke warm and so was the burgers after I took a bite out of it. We called the waitress and told her, she took it back and asked if we wanted it warmed up, I stated no I wanted fresh ones and new fries. I kept the salad. Not even few minutes later, the burgers and fries were brought to us......how can you cook a burger in 3 minutes????? I asked the waitress if it was fresh and she said yes, when I checked, I noticed the chunk was still taken out of it from the bite I had earlier. The fries were at least fresh and we kept that portion and sent the burgers back. Finally 10-15minutes later the burgers were brought and now they were freshly cooked.....yet the buns were still the same ones as earlier and they were soggy by now......I didn't care, I was hungry so I ate what I could.burger was OK, not great but ok. The waitress cleared the table and brought the bill......no discounts at all which I believe I deserved. I called the Manager and spoke to her about the situation. She denied everything and said that each time the order came out, it was fresh.....she actually argued with me about it. After much argument, she finally game me a discount. I eat at a lot of different restaurants, some great, some good and some not so good but I have never been treated like this in any restaurant. This manager needs to take classes on how to deal with their customers.......I will never return to this restaurant again or any other Symposium as she has put a bad taste in my mouth from this awful experience.
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