ToWheels has been a local bike shop serving London customers proudly for the last 35+ years. Located in downtown London, at 134 Dundas Street, we are easily accessible to everyone, by bicycle, bus or by car.
Everyone in this shop seems bothered when you are in there to buy parts, the one younger guy is always half wasted and seems irritated to help. Bought many things from here over the years never a warm experience
Took my new bike to get the brakes fixed and they made the brakes worse, I can't even ride now. They said they took the whole bike apart but nothing that needed to be tightened or fixed was
Every time I've been there, I've felt like I was invisible.
I can't say their customer service is bad, because I never
experienced any. The staff completely ignored me.