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All things considered (covid) the purchase of our new Ford Ranger was a positive experience. Sales personnel and other staff are courteous and helpful with a no pressure attitude.
Purchased an Ecosport from Polito Ford Lincoln sales in June 2020. Even with Covid-19, the process went well and always felt safe. A great bunch of employees. I am enjoying my vehicle, thank you.
Awesome truck and service! Thanks John! We will be back!
This was my first North American car purchase in many years. I am really pleased with the service that we received from the team at Polito Ford Lincoln. Steve, the sales team manager, jumped right in to handle all our questions, concerns and eventually the sale while his team was engaged with other customers. The whole experience has been fantastic from the initial sale, to the delivery and the emails to follow up to see if there were any concerns or issues. Enjoying my new purchase.
Very good experience Jamie was an excellent salesman and Luke in parts very helpfull to accessorize my truck would recommend polito to anyone
very helpful. dealt with sales manager and he made the deal so simple. first time Id ever bought car that was not in person but through phone and email we got deal done. had many questions how things in truck worked after I drove away and every time I had questions sales manager got right back to me. definitely would buy truck from again
This was one of the most enjoyable car buying experiences we have had. Dustin is an excellent sales person and did everything he could to make the deal successful. I have a Ford dealership must closer to where I live, but will be having my service done at Polito Ford. They really care about the customer. Thanks again Dustin.
Dustin was the Sales Associate we dealt with, and we have to say he is a true professional. He was very knowledgable, helpful, polite and eager to assist in any way before we left the dealership with our truck. In addition to this he extended his help should we have any questions in the future and that is always a good feeling when you make such a large purchase and pull away. If we could also add, Shannon in the finance department was also very professional and informative. Great Job!
I was treated with kindness, dignity and understanding! I am very impressed.
Great place to do business. Ive got my last 4 trucks from Polito Ford and they have stood behind every one. Sales people are great and know what they are talking about. Service is second to none.
Excellent services. Immediate replies to all queries. No pressure selling and ethically willing to accomodate requirements. No regret to have dealt with Polito; the whole team starting with Dustin and everyone else were always very polite and welcoming. Extremely recommandable.
Thanks Bonnie, I absolutely LOVE my new car! You couldnt have made the experience more easy and enjoyable!!
I am very happy with my new Ford Escape and would recommend the folks at Polito Ford to anyone. Everyone feels like a friend
I was purchasing an older vehicle so the risks were high but Dustin was straight forward about the vehicle and answered all my questions. Overall a good experience at this dealership.
Jeff Down is an excellent asset to Polito's...his knowledge,understanding & humour made buying my First Ford a pleasure !!!! Jackie too was great .. her understanding & knowledge on the extended matainence package along with her friendly humour made it easier to decide ..
I had Dustin as my sales man .he was fantastic he guided me throughout the whole process.very kind person and knows his job.keep up the good work
The friendly, helpful young man who sold me my Focus was also non-sexist in his approach. That's important. I'm a woman who's 67. I don't need someone talking down to me. The service team is also great. I love the comfortable furniture and the coffee and newspapers in the waiting room. We'll always do business here as long as we live in the area and as long as the cars are as good as they are now. We've been driving Focus cars since 2001. The latest is a 2014.
Great service, comfortable waiting area with coffee, tea and cold drinks, WIFI and television, comfy chairs and great magazines Personable staff who are knowledgeable and willing to help in any way possible Would recommend this dealership for any mechanical issues
Excellent service, I will recommend all friends and family!
Service was excellent, the facilities first rate, prices fair and reasonable. I will buy all my vehicles from Polito Ford and have recommended them to the rest of my family and friends!
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