i am a business owner barley getting bye. i took my work van into canadian tire had to be towed in.i told them it needs a alternator.they charge me 1and 1/2 hours labour for a 1 hour job.then at the end she tells me the price they add another 109.00 for diagnostic. i was never told about this and would never agree to pay for someone to plug something in and read it. takes a second to do. at a time when people are barely getting bye.this is gouging people at a bad time.poor customer service.
Are you the owner of this business?