Thos R Birnie & Sons Ltd

Had called for camera inspection of my main sewer line going to city main sewer to prove to Bell Canada that they may have damaged my sewer pipe while they installed Fibe cables on city property. Thos R Bernie never showed me in their video that the sewer line was blocked as they only showed the video of my sewer after the blockage was removed.Paid $798 and they never showed blockage.Manager was not able to provide any type of refund for work not completed. Do not use this company !!

Exorbitant price - worked out to over $450 per hour. If my basement tap wasn't leaking and my kitchen sink wasn't completely plugged, I would have sent them away but I had already waited a week for them to come after they cancelled once. And work was don't that I didn't ask for. Would definitely never use them again.

I called for service regarding my kitchen sink and was happy when told Jeff F. would be the plumber on the call. It has been 5 years or so since he has been out. Jeff is very polite, he even noticed I had a different vehicle. During this pandemic time, I had not concerns, Jeff took every prevention to make me feel at ease. He was thorough and listened to all my concerns and did not try to sell me something I did not need. I can always depend on this trustworthy company.

We had Marc over yesterday to unclog some of our drain pipes in the house. He was very knowledgeable and personable. Provided us with a number of options to resolve the issues including some issues with the original build. Very pleased with his work

We had Jeff come out today to work his magic on IKEA plumbing not an easy task and per usual he did an amazing job.. Thank you Jeff..On time.. Mess cleaned up..and with a smile on his face..we have used Thos R Birnie a few times and would recommend this company to anyone that wants the job done right.

The staff are very knowledgeable and helpful. I am always happy with their work!

Great service! Knowledgabme, professional and timely. Would highly recommend to anyone!

Be careful. These people are very expensive. As with all labour get multiple quotes before ageeing to a service

They took care of my sewer line and cleaned up. Workers were friendly and kept me informed, went above and beyond thank you

Thank you for your professional opinion and suggestions for the work that was needed to done, showing me on the camera and giving me the best estimate to save money and reduction of evasive ground digging.

I had the best service call ever from Paul S today for my leaky pipe. He was honest, considerate, personable and gave me options to suit my situation, I was pleasantly surprised. He fixed the issue quickly and professionally and I would definitely recommend his service to others, thanks so much!

Did not show up two days in a row and wasted 7 Hours of my valuable time.

OVER PRICED! OUT...

OVER PRICED! OUTRAGEOUS FEES! Stay away from this company!!! $1,444.14 - removing existing caulking & add new silicone around bathtub, install an $80 lav faucet with new shut offs. After I did indeed sign for the quote and after the tech took ALL DAY for this job I said to tech upon paying "this amount is outrageous...I've been a customer for a long time" His response "well you should've said something earlier, I could've called my manager" Multiple calls to office, my calls ignored!