PLEASE BE AWARE: If your dog has knots in their fur, the owner will THREATEN TO CALL ANIMAL SERVICES My mom made an appointment and they informed her over the phone my dog will be done within 3 hours. My dog was not. They LIED to her. My mom wanted our dog back. They THREATENED to call ANIMAL SERVICES because my dog had knots in her fur in which we explained that she hates it when we brush her fur. Horrible experience with this dog groomer. ABUSIVE BEHAVIOR FROM OWNER. FIND ANOTHER PLACE.