We want to make your dog's grooming experience as stress-free as possible. We try to make your dogs stay as short as possible without rushing the dog through the groom. We want your dog to be as comfortable as they can be during their stay. Frequent water and potty breaks are given. We encourage you to bring your dog's favourite treat, or toy to help reduce their stress. Let us know about any special medical concerns or requests you may have so that we can accommodate DISCOUNTS: Everyone gets $5 off their 1rst groom plus a 5% discount. Returning customers get a recurring 5% discount - regular grooming can help your pet in so many ways and ultimately reduce vet bills. From preventing ear infections, promoting healthy skin, decrease shedding, avoiding foot problems from overgrown nails, etc more... See more text