Family Practice Associates

I have tried 4 times on different days to talk to a receptionist unsuccessfully. The phone system is unacceptable and frustrating. It does not work properly. Eventually, I called the pharmacy and asked if they would send a fax of my med (that had no repeats) to the Doctor. This was the only way I could obtain a refill.

Online booking is much better than waiting forever to talk to a receptionist. More people should try it.

My Dr is excellent, and usually only have to wait a few minutes to see her. However, it takes on avg 45 minutes to speak to the receptionist on the phone!! This is ridiculous and completely unacceptable.

Cannot make an appointment by phone. I have tried for two days. I am put on a waiting queue but have waited over half an hour with three callers ahead of me. Twice the phone has wrong through then unanswered put me back in the queue Completely unacceptable.

Dr. Anderson had been my GP for around 32 years and recently retired. It was sad seeing her go. She was an excellent physician. She ensured that I had a new GP before she left.

Dr. Humphrey has been my physician for over ten years. He is a skilled, knowledgeable and trustworthy professional. He has always been proactive where my health is concerned while displaying an understanding and compassionate nature in some stressful (for me) situations. Overall, I have always found the medical centre to be well-run, efficient and staffed with skilled and kind professionals.

trying to get an appointment with the regular or on call doctor means staying on the phone for a very long time. I had only 2 callers ahead of me and after waiting 20 minutes I gave up.

Ive been a patient with Dr Conter for several years now and what I love most is that usually there is little trouble getting an apt when you need it. Most of all , when my apt is at 9am, I am in at 9am. I like that hes very prompt and efficient. Any follow ups with specialists seem to be scheduled quicker than I expect and he doesnt over prescribe. Overall its usually a positive experience and I usually leave with what I needed and the knowledge about why I needed it.

Have been going there many years and Dr. Howard Conter and all the rest are excellent. Yesterday (Sunday) went because I had a medical concern, and with no notice whatever the duty doctor saw me right away and dealt with my problem. I highly recommend these physicians and their administrative staff.

So fortunate that we were transferred to Dr Howard Conter at Family Practice Associates when our GP retired a few years ago. Dr Conter and the entire practice are caring, professional and well connected to specialists - don't wait long for referrals. Wonderful care from the admin staff, to the nurses, to the doctors. And the hours are so accommodating! Best practice in Halifax!!!

They never answer the phone, was supposed to open at 8 and 825 still no extensions going through. This is a regular occurrence