I had an issue with this business where I felt I was overcharged. I put my case in writing to the manager and immediately received a call and my concerns were dealt with in a professional manner. This in my view speaks wonders for this business. They value their customers and listen to their concerns. More should follow their example.
This business was recommended to me when I was fed up of paying dealership prices. I find this to be a really honest business. If I can get an extra year out of my tires they tell me, if they see something that can cheaply be done now to prevent a big problem later they say.
It's not a fancy spot, but it's a real garage with people who know cars. I will go no where else now I have found Car Fix on Topsail Road.
We continually review our pricing structure within our operating area and pride our self in the fact that over 90 % of our business comes from repeat customers and referrals. We do things right and do not cut corners to do it right. In addition we provide a shuttle service and road side assistance as part of the Car Quest National Tech Net program. We are committed to the highest standards in the industry, proof is we continue to hold a triple 'A' BBB rating.
Quality service is not necessarily more expensive in the long term, We will never perform repairs without your consent on our estimate, unless you pre authorize a predetermined amount
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