As Canada’s leading integrated freight, parcel and logistics solutions provider, we have built one of Canada’s most extensive transportation and logistics networks and supporting infrastructure. The advantages of this size and scale benefit our customers, with more facilities in more regional centres than any other freight and parcel solutions provider in Canada. Nationally, provincially and regionally, our customers can count on best-in-class service and support from Purolator, wherever they are. We deliver services and solutions critical to Canada’s busiest urban centres. We deliver promises. The promises our customers make to their customers. From timely, dependable package delivery to integrated distribution solutions, we are well-equipped with the size, experience and expertise to meet the sophisticated, high-volume demands of our customers and deliver their promises.
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My parcel is in Fredericton on hold because of rerouting. No one called ti tell me and when I call them it’s a 30 minute wait. I’ve use the call back and no one will call back. How is a delivery company so buisy they can’t answer the phone. I need my parcel today. Very very angry and disappointed especially when I can only talk to a machine that doesn’t understand what I want.
I only encountered 3 times with purolator delivery. First time never came, had to pick it up. Second and third time (I learned and remind them to come while waiting on my balcony all day) delayed because of sorting error and weather excuse for expensive prime delivery.
