Can't give 0 star? Too bad customer service. Got my racket strung and as suggested played after 24(actually 72) hours after strung. The string broke on first smash. I brought back the racket with broken string assuming that it would be replaced free as there was most probably some quality issue with string or it was not strung properly. But too my surprise, Tom started to make different excuses and denied to string it. Really?? It was not even a week and string broke. Is that customer service.
This family owned shop shows constant devotion to their customers by providing so detailed information about tennis equipment. If you expect 30minutes of advice, you'll probably get an hour demonstration from the owner. This is why I prefer this shop, not Sportchek.
Awesome and fast service! Looking for a tennis racquet/squash/strings? Tennis balls? Tennis shoes/apparel? They got it! Great selections and reasonable prices!!!
Highly recommended, very professional people. Recently moved to Canada and I used to be a professional tennis player. I bought 2 Babolat Airpro Drive GT racquets and a backpack, and got an amazing deal from the owners. A 20% discount + free stringing!!! Apart from the great deals, the family, who owns the business provided great customer service.
