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Our party of 4 wanted to book a Grand Circle Tour on the Rocky Mountaineer Railroad. We were recommended to contact Tom Ockelton of Rocky Mountain Holidays from a previous traveler. Without a doubt this was the best expert travel agent we have ever had the pleasure of working with. Our party of 4 included a special needs person and Tom took care of every detail for our trip to ensure everything was in order. This trip was beyond expectations and it was all due to Tom's experience, and willingnes
Thank you for going above and beyond to make our 40th anniversary trip so special. The tours were perfect; we couldn't have imagined covering so much territory without a driver and tour guide. The trip aboard the Rocky Mountaineer was an unforgettable experience. We viewed spectacular scenery and enjoyed meeting couples from different parts of the world. The food and continuous cocktails were pretty great too! We're so happy that we chose the Goldleaf level; it was such a luxurious way to travel
We are on day 10 of a 12-day westbound trip from Calgary to Vancouver. At every step of the way Tom has been knowledgeable and super helpful. We have enjoyed every aspect of the itinerary thus far. We are going on the Rocky Mountaineer train starting in the morning and expecting more great things. Knowing what I know now, I would return to Jasper before Banff. Jasper has a more laid back feel that appeals to me. Thank you to Rocky Mountain Holidays for the great support on this amazing trip.
Our RM trip was one of a lifetime for our 40th anniversary thanks to Tom Ockelton! We simply cannot say enough about him. His kindness, friendliness, helpfulness, knowledge and 18 years with the company helped us plan the perfect vacation. We experienced more than we anticipated due to his help & advice and our services everywhere we went were exceptional. This trip with RM is a MUST DO!!! Put it on your bucket list!! Phenomenal from beginning to end! Thank you a thousand times, Tom!!!
THE ROCKY MOUNTAINEER TRAIN WITH A STAY AT LAKE LOUISE MADE AN OUTSTANDING 15TH ANNIVERSARY CELEBRATION VACATION . IT WAS MADE EVEN BETTER WITH THE ASSISTANCE OF ROCKY MOUNTAIN HOLIDAYS AND TOM OCKELTON. HE DID AN OUTSTANDING JOB THROUGHOUT THE COVID DELAYS MAKING OUR EXPERIENCE STRESS FREE.
A fantastic experience & memorable way to begin our retirement travel! Gorgeous views that made for a wonderful connection to nature, delicious dining and impeccable service from the time of booking to the end of journey. A well organized and smooth operation - very impressive! A personal shout out to Tom at RMH who helped us sort through some last minute changes and went beyond the call of duty, such a professional and so personable, too! Strongly recommend the GoldLeaf service, well worth it!
Tom Ockelton listens and then creates holidays that far exceed expectations. Details are carefully attended to making the experience seamless.
We planned a two week trip through the Canadian Rockies with numerous custom changes. We first contacted Rocky Mountaineer to make our plans, but decided to check with another agency as well so we called Rocky Mountain Holidays. We chose Rocky Mountain Holidays because of their agent Tom Ockelton. All the additions, deletions and other changes we wanted to make to our trip were handled easily by Tom. He always responds immediately to phone calls and emails. He usually answers when you call. W
Fabulous trip and fabulous service from making the reservation through all details of this adventure of a lifetime!
My son and I took this trip to celebrate my 70th and 35th birthdays. We had the best time in our life so far. Our agent Mr. Tom Ockelton planed the trip for us. He is a wonderful guy, every thoughtful, every knowledgeable and very sweet! I love Canada! So beautiful! I will recommend him to all my friends and I plan to take more trips in Canada and I’m 100% sure I will call Tom again!
Brilliant service from first day of contact. Trip organised to perfection, including all our requested additional bits.
Great trip - Tom immensely helped us in our plans, he was easy to contact and ready with answers to all of our questions. He helped us to feel at ease about traveling to Canada and all of his suggestions made our trip run smoothly.
The service and commitment from Tom Ockelton at Rocky Mountain Holidays was second to none. Friendly, helpful and always keen to answer any queries. The holiday was postponed due to Covid shutdown but rebooking was handled seamlessly. Cannot recommend highly enough
We learned of Tom Ockelton & Rocky Mountain Holidays from watching a YouTube video a previous traveler had done. We contacted Tom and from that initial moment until we arrived home from our trip he was like having our own private concierge. He was of great assistance in planning our whole itinerary, making suggestions of what to do, what to avoid, what weather to expect, and how to make the very most of our dream trip. He listens attentively, and is very responsive by email, phone, and text.
Top-notch travel advice and arrangements. Responsive and helpful support. Nothing but praise for Rocky Mountain Holidays.
I used RMH to book our trip on Rocky Mountaineer and found them (Tom Ockelton) to be extremely helpful. Questions and requests for help were answered quickly whether via email or phone. I would not consider booking a trip like this again without RMH. They were especially helpful navigating the issues with US to Canada travel which caused the rescheduling of our trip from 2020 to 2021.
Vancouver - Jasper the train trip was amazing and the service, well what can you say - impeccable! We were so impressed how everything just ran like a well oiled machine from embarkation to the hotel buses each evening, amazed at the quality of the foods that was being served from that minute kitchen, and the way we were looked after all day. A truly wonderful and memorable experience. Muriel S Sydney Australia Oct 2019
The Rocky Mountaineer was absolutely superb, the meals, the views, the commentary, the history, the comfort and the ride, the on board staff and of course our fellow travellers. This is truly a journey everyone should make the effort to experience, you will never regret it, we certainly didn’t. The Alaskan Cruise, Inside Passage, was more than what my wife and I had expected. The memories of this trip will last forever as will the friendships we made along the way.
The Rocky Mountain Holidays team organised a superb holiday for myself and my wife and some close friends who live in Canada. Coming from NZ I relied heavily on the RMH team for their advice and to make all the arrangements. Despite the complexity of the arrangements the whole trip worked perfectly thanks to RMH organisation and to the many service people involved. Everything went extremely well and we had a holiday of a lifetime. Thanks RMH, we hope to return to Canada one day.
We did the circle route with sonora resort, What can I say regards the scenery, Awesome, Fantastic, Stunning, words and photos can never do justice to what you see. As for the train, well we have never experienced anything like it. The whole experience is just so special from the moment you arrive at the station to the departure. The train itself is so comfortable. I have a bad back and cant normally sit for too long in one position, but I had no problem at all whilst on this trip.
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