Kind and thoughtful care from the moment you step in the door throughout the procedures. When making decisions regarding care and next steps, having a detailed explanation helps one make an informed decision without fear of making the wrong choice.
I’ve gone to Albany Dental for years before this & loved the level of service, BUT this past month they flushed that all down the drain.
I went in for a night guard at the end of Aug. 1 nightguard. It took until the end of Sept and 6 appointments for them to get it right. They blamed it on the company that makes the guards & they blamed it on miscommunication. Yet, in the middle of covid they had me come back 4 more times than I should’ve had to. First it didn’t fit, then they’d done the wrong i
All the staff from the moment we got into the office were very friendly and professional. Explained everything they had to do and gave us opportunity to ask questions and never made us feel rushed. I would highly recommend Albany Dental to anyone