As others have said, I don’t even think this company deserves one star... be really careful with these guys. This company is mendacious at best, do not do business with them. 1 3/4 years ago, I moved into a place with an existing SP hot water heater. The rental charge was around 10$/month. Within a week I received a bill for 3 years worth of rental. I called them nicely and reported the mistake. I received harassing and threatening emails and calls from them for 20 months. Avoid. fraud