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Excellent service! We had an emergency ring sizing and engagement for our wedding which was in 4 days and they were able to get it done for the day before. Really impressed!
I went to x-press a number of times - shortly becoming a regular client of the store.
I was happy with the service I have received: very prompt, reliable and good quality.
Wanted to send the team my appreciation for all their effort!!!!
I would also add my special thanks to Sarah for her kind attention with my pearl earrings fixes.
Very thankful to kind Sara and her team for sizing my late mother's jewelry. They took such good care of my pieces, made them shine like never before and altered them to fit me perfectly. Highly recommended Xpress Watches for all your jewelry needs and watch repairs. I wouldn't trust anyone else with my valuable pieces.
I am so happy, my husband dropped his expensive Citizen watch on our ceramic floor and shattered the glass. I called the only distributor and was told that I had to mail it to them and gave me a hard time . I have gotten batteries replaced at x-Press so I went there and they replaced the glass in one day. They can solve most problems right there in the store. Extremely helpful and polite?
My custom jewellery was ready for pick up the next day, making the service exceptional!
Not only do they carry beautiful quality jewellery, but my custom jewelry was exquisitely beautiful and EXACTLY what I wanted and was looking for!!!! I am so so happy and couldn’t be happier with my service and final product!!
I find X-Press has excellent customer service and pricing. I have compared with other watch and Jewellery repair pricing and they have been more than 1/2 price! I have tried other places over the years, but continue to go back to X-Press. I highly recommend them for their quality and workmanship as well.
Have been shopping at express for years. Best customer service and the prices are always great. I get all my custom jewellery from them because they always have the best prices.
I’m beyond pleased with their service. They went out of their way to find the extremely hard to find watch I was looking for. Not only that but had it shipped to their store within 2 days.
I ended up buying another watch from them as well. I was so pleased with everything.
They have an excellent selection and the most favourable staff.
HIGHLY recommended.
Amazing service helped remove rings that were to tight on the spot. I would have had to spend the day in emerge. I’ve been going to Xpress for years great place.
To be honest I’ve dealt with a lot of jewellery stores in the past for a lot of my watches and jewellery needs and never before have I been so impressed with the level of customer service that I received from this location. Apparently It’s a small family owned business and you can tell by the amount of attention they pay to customer service something you don’t find with the bigger box stores. The Lady I dealt with was nicely dressed very polite and very down to Earth and very knowledgeable.
Excellent watch service, best prices i have found after searching for so long. Older watch like mine is getting more difficult to find people who can repair it.
Not here, I found knowledgeable professional watch makers.
Thanks for the best service.
Went there for an appraisal and found out a couple of stones on my diamond bracelet were loose. So they offered to fix it and I agreed and when I came back for it they gave me back the bracelet. When I looked at it the settings they were demolished and the diamonds were missing and when I asked what happened they said he dropped the diamonds and was looking for it. When he finally found the diamonds I took everything and left then had to 3 times as much to have it fixed. What a nightmare to say
I am ecstatic that i found a place to do such a good job for such a good price. they have repaired my watches and jewelery multiple times and I've had a great experience each time. They've always had great customer service. Very fast too.
