Shell's Nails & Spa
2.7/5
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Products and Services

  • spas-beauty,
Location
3-23546 Woodbine Ave, Keswick, ON L4P 0E2
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Ratings & Reviews - Shell's Nails & Spa

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2.7/5
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    cand2416
    By

    Horrible horrible place I went in for a manicure and pedicure with shellac at 310 pm and was finished everything by 350. They did a very quick job with cuticles and scrubbing heals there’s still dry skin. This was my second time going (first time I went I wasn’t impressed) but I wanted to give them a second chance. PLEASE DO NOT GO THERE!!!!!!!!! Sloppy job with no customer service

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    itsm0065
    By

    This is the worst salon I’ve ever been to. Had gel nails put on, they literally started falling off the next day and by the 3rd day they were ALL off. I wouldn’t recommend this place to anyone, don’t waste your money.

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    hfj13750
    By

    Friendly staff and clean facility.

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    JesnaR145486
    By

    O my god, i had really bad experience there in shell' snails. They charge also changed after they started the service. They didn't give me the detail receipt. Just put the money. I don't recommend to go there its really bad

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    Business Reply August 23, 2016

    We value your feedback very much, however I think there must be some misunderstandings. Our prices are listed on the brochure, so we can't really change the prices after started the services. Thanks.

    sarahlynee
    By

    Absolutely love t...

    Absolutely love this salon! Only my second time going here and the staff are amazing. Always willing to give suggestions and provide a flawless service. Would definitely recommend!

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    DaniellaM506777
    By

    Want to be insult...

    Want to be insulted to your face in a different language without you knowing? Go here! Came here, brought someone who understands the language the staff speaks. Friend told me all the nasty things they were saying about us and other customers. After doing a terrible job, we asked to speak to the owner. And all she said was "I can't control my staff". I've gone here for years, and I've never been so disappointed and hurt from my experience. I won't be returning again.

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    Business Reply August 29, 2016

    Thank you very much for your feedback, sometimes another language is spoken for convenient communications for some staffs. However there must be some misunderstanding in communications, we will try not to use another language in the future during the service.

    DonnaG587
    By

    The ladies are ve...

    The ladies are very friendly, yet professional. Tina, Candy, May are tops!

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    nikkibonneau
    By

    Excellent Experience

    I have been to Shell's nails countless times, and every time it has been a great experience. I would highly recommend them to anyone looking for a relaxing manicure or pedicure experience. They are also AMAZING with kids! Very reasonably priced, courteous, and very friendly.

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    VictoriaH668
    By

    Whoever is on the...

    Whoever is on the phone today is awful. Ummm and ahh and didn't really give good customer service over the phone. I don't feel welcomed but I'm going to have my mani pedi there soon so well see how that goes. 1 star for phone service cause I can't give half a star

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