Copper Kettle Pub
3/5
Details
Information
Reviews
Location

Cuisine type

  • American Cuisine,

Dishes

  • Hamburger,

Products and Services

  • Restaurants,

Languages Spoken

  • English,
Location
517 Main St, Glen Williams, ON L7G 3S9
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Verify with Merchant

Rates:

  • < $10,

Methods of Payment:

Ratings & Reviews - Copper Kettle Pub

How would you rate this business?
3/5
  • Excellent
  • Very good
  • Average
  • Poor
  • Terrible
4
4
1
7
3
  • Atmosphere:
  • Food:
  • Service:
Sort by:
Language:
slap0254
By

Gtown needs a restaurant that serves good food, has atmosphere and great service. Unfortunately, The Copper Kettle does not consistently deliver in these areas. During a recent visit it was noisy, the food was tasty but lukewarm, the tea and coffee were not hot on arrival and, when additional curry sauce was requested, we were told a $15 charge would be added. I suppose The Copper Kettle is always booked solid because the town has so few choices to eat that are not chain restaurants. Sad.

Are you the owner? Reply or Contact YP

Business Reply December 21, 2023

I'm sorry to hear that the pub makes you sad, and that shouldn't happen. I can take full responsibility for that. Chef mentioned the request for extra sauce to me after your visit. The young server did the right thing by asking the price, but Chef is very food/recipe proud and she should have asked the manager on duty in this case. He did say he told her $14 though, so you did get charged the wrong amount. I will reimburse you for the curry and the tea and coffee. janet@copperkettle.ca

katb7579
By

My husband and I went on the recommendation of a friend. The restaurant itself waa quite nice with a nice warm, intimate Feel. We both ordered the French onion soup, hubby had fish and chips, I had chicken penne. Not bad but for some odd reason laced with black pepper. Couldn't finish the food because of it and we both had upset stomachs after from all the pepper. Our friend said for wasn't like that she he went, so don't know what happened. Would like to go back, but not sure I want to risk i

Atmosphere: 4/5
Food: 1/5
Service: 3/5
Are you the owner? Reply or Contact YP

Business Reply December 21, 2023

I believe the cook responsible for the heavy pepper had moved on. Have you been back? I have just recently signed up for yp business and can now respond to reviews. janet@copperkettle.ca

gina6320
By

Went to the copper kettle three times now. Everyone deserves a chance. Arrived sat inside as patio was full. Three other tables were taken inside. Owner comes with menus ask for drink order. No one comes back for half an hour to take our order. Waved a waitress down and got another drink. Took menus away without taking food order. Waitress arguing with owner all evening. I would have fired her. When will people in the service industry behave professionally and politely Won't Go back.

Are you the owner? Reply or Contact YP

Business Reply December 21, 2023

This was a long time ago, but i have just signed up for yp business and can now repond. Im not sure if you have been back, but the person you refer to as the owner was not me (Janet) and the employment for both of these employees was terminated the week after this review was written in 2017. Give us a try again and you will see that we have service industry professionals in the front and the back of house. janet@copperkettle.ca

JuliaA436183
By

stunning little locations!!! They've done a great job renovating this place and they have a wonderful admosphere for drinks and food. Can't wait to go back!

Are you the owner? Reply or Contact YP
ColinH250009
By

The Copper Kettle reopened this weekend. It has been completely refurbished, and the place is now bright and cheerful. A far better selection of beers (microbrewery ales), a decent pub menu, and a great ambiance. Check it out. It deserves support. Ignore the photograph - it is the wrong Copper Kettle!

Are you the owner? Reply or Contact YP
Restaurantica12
By

Won't go back!!!

We went in because I love Guinness. The lady actually poured the leftover beer she scraped off the previous customer into MY beer. She was not very friendly and we had to call her over to give our requests. My friend's fish and chips was adequate but my steak and kidney pie was horrendous. It looked like she had put a small store frozen pie in the microwave ; it was flat and the crust was wet. There were only three pieces of dried up meat. The promised fresh vegetable accompaniment ended up being those tiny cubed frozen carrots and peas.Her attitude put us off our meals.Wish we had gone to see the pottery next door first as the person there did not recomend the pub.

Are you the owner? Reply or Contact YP
Restaurantica12
By

Terrible

Terrible service - terrible food - sent fish back because it was not cooked - sent back the 2nd time - couldn't eat whatever it ended up being. Settled for a BLT (hard to ruin that) it came with a handful of potatoe chips - cost was $7.99!! Just the fish and chips $12.99 - you pay $1.00 extra each for coleslaw - gravey - tarter sauce - or mushy peas in little white paper cupts not even a proper portion. Poor quantity for what you pay. Beer $8.00. Glen Williams wonderful place to visit we will go back - DON'T EAT AT THE COPPER KETTLE PUB!!!

Are you the owner? Reply or Contact YP
Restaurantica12
By

Confused.....

My fiance and I had a late lunch here today and will definitely be back. Had tea and split ploughman's lunch on the patio and it was a lovely experience, surrounded by greenery and a huge Rose of Sharon tree in full bloom. Not really sure if previous posters had the same server as we did but we found ours to be adorably British and appropriately proper, yet warm and helpful at the same time, like a favourite auntie. Tea served in pretty pots and proper tea cups, and the ploughman's lunch was perfection. Cheese was room temperature (as it should be to bring out the flavour), vegetables were crispy and if the bread wasn't homebaked, it certainly tasted as though it was and was fresh as could be. Will definitely be back and will be recommending highly to everyone who will be in the area.

Are you the owner? Reply or Contact YP
Restaurantica12
By

Overpriced beverages and unwelcoming staff

One cider and one beer cost $14! The staff gave the impression that we were a bother. The chairs were absolutely filthy and disgusting. I sat on a wooden bench instead. The decor was very British but that was the only nice thing about our time there. We just live 5 minutes down the road but will not be back. This place needs new owners who want repeat business.

Are you the owner? Reply or Contact YP
Restaurantica12
By

Relaxing unyuppified village pub

Having read the "troll" review I was keen to meet her in person and stopped in briefly on a Saturday afternoon in beautiful Glen Williams. We ordered only beer and tea but had a pleasant 20 minutes, did not find the owner trollish in any respect and enjoyed the somewhat kitschy decor, with Royal Family and Beatles trivia.

Are you the owner? Reply or Contact YP
Restaurantica12
By

Ughh.

The pub looked charming from the outside, so we entered... the (mild mannered) locals finished giving us the once-over, and we took in the lite-rock radio and Cory on the telly..and.we thought it might be okay. We each ordered what was supposed to be French Onion Soup (for a freezing January day). It could only be described as French Vinegar broth with Cheddar Cheese topping. It was vile from bite one, and haunted us for hours after. When we told our local host where we had been, he said, "Oh no! Not that place!"

Are you the owner? Reply or Contact YP
Restaurantica12
By

Never Again

Nice location but terrible service and rude server. We arrived on Saturday afternoon for a drink and food after hiking the Bruce Trail. The women at the bar was rude and impatient and overall unpleasant. Same think again when we ordered the food which was adequate but expensive. It is bad emough to have rude service but combined with high prices and a dumpy patio is just an insult. Too bad there isn't an alternative in Glen Williams as competition would be helpful. Why be in the hospitality biz if you can't be hospitable?

Are you the owner? Reply or Contact YP
Restaurantica12
By

This is customer service? Arrived with a friend (who had been before) at 6pm on a Saturday, menu board posted outside, lights on, but door locked, and no open hours posted in sight. 2 ladies sitting inside, 1 looked up and saw us trying to open the door. She just sat there ignoring us. Went elsewhere. Will never go back!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Arrived with a friend (who had been before) at 6pm on a Saturday, menu board posted outside, lights on, but door locked, and no open hours posted in sight. 2 ladies sitting inside, 1 looked up and saw us trying to open the door. She just sat there ignoring us. Went elsewhere. Will never go back!

Atmosphere: 1/5
Food: 1/5
Service: 1/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

This is a great relaxed place that's just what...

This is a great relaxed place that's just what you expect from an English Pub. I've been there several times and the fish is good (a little undercooked last time but that's probably because I was in a hurry). Don't be in a hurry here. Finish a beer or two at UK temperature. No cats when I was there but I would have loved some feline company.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

The girls are lovely and serve the best food...

The girls are lovely and serve the best food. Anything on the menu is absolutely fabulous.

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

My reveiw on this English pub is 10 + I have been...

My reveiw on this English pub is 10 + I have been here for lunch and drinks in the past and today I had my work Christmas lunch there .. and I had a wonderful time the best lunch.. and the girls that run this pub made our Christmas dinner one we will remember.. Thanks ladies for a wonderful lunch !!!! ( job well done as always)

Atmosphere: 5/5
Food: 5/5
Service: 5/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

Iswear there were cats in the restaurant during...

Iswear there were cats in the restaurant during dinner,wandering around.

Atmosphere: 2/5
Food: 2/5
Service: 3/5
Are you the owner? Reply or Contact YP
Restaurantica12
By

THE BEER is to DIE for. cellared at the...

THE BEER is to DIE for. cellared at the appropriate temperature, it is just FABULOUS!!! highly-recommend. FABULOUS atmosphere, friendly service!

Atmosphere: 4/5
Food: 4/5
Service: 5/5
Are you the owner? Reply or Contact YP

Get an opinion about this business!

Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.

Contact this business
Close menu