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i ordered fettuccine alfredo with vegetables... the fettuccine was stuck together and hard, very little sauce and the veggies(broccoli only) was raw, not steamed or cooked. The hard stuck pasta was about 10 pieces altogether, not just tips hard on a few pieces. It was most of it. The cook was in front of the kitchen chatting up with staff most of the time. The manager was all smiles with the waitresses and doing nothing else. I will never return. Needs all new staff.
Well I've always really really loved East side Mario's for the simple fact that when the food would come out it would always be really hot end fresh aswell as really really tastey end delicious!!!!
We ordered our drinks, two orders were incorrect. One that was a fruit cocktail-type of drink only had syrup in it....the bartender admitted to the mistake, they had forgotten to add the fruit juices...everyone makes mistakes. However, one glass of wine, which was pictured on the menu, came out a totally distroted colour- different from the wine pictured. Now, little did the server know, an individual I was dining with is in the Wine industry and has been for over thirty years- they KNOW the product- and the wine we were served was definetely not the one we ordered. Infact, we knew the exact wine we were served instead! When we told the waitress it was good, but not what we ordered- she was quick to say "No, that's the one! I even saw the bartender pour it from the bottle!". We smiled and said, no, this isn't the wine, we know the one it is...she just said "well no, it's a different kind of taste." ....Later on, to see the bottle and see a DIFFERENT colour of wine in it...we were served the wrong wine and basically just put up with it because the server and bartender insisted they were right. My only advice is, be cautious of your mistakes, servers and bartenders. You never know what prior knowledge of food and drink customers may have coming in- they may just own the product you're representing. Just as someone who works with Cheese would know the difference between Brie and Gouda immediatly after seeing, touching and tasting it...so ANYBODY in ANY industry that specializes in food and beverages- never tell a customer they are wrong. Accept your mistakes.
Im not a huge fan of east sides in general and this place lets you down like the others. Just really bland food served by kids who dont want to be there.
I will let other people decide about going to a restaurant that hires a small local business, has that business perform the service and then decides not to pay the local business. Even after East Side Mario's in Dundas sent e-mails coinfirming they would pay and confirming they had mailed the chq. Then East Side Mario's refuses to respond to why they have decided not to pay.
I really like this place but its always really cold there and its ubcomfortable eating with your coat on!! I usually have a good meal and the staff are fine.
East Side Marios has a seniors' menu. For instance, my friend and I was about to order the roasted chicken with the NOT all-you-can-eat salad, which comes with a beverage and a small dish of ice cream. They use to serve this with your choice of potato, but was told this evening that you now get the chicken without potato, or any vegetable. Just a lonely piece of chicken with nothing else! Who ever heard of ordering a meal without, at least, a few French fries. When I asked why, I was told by the manager that it was because East Side Marios owners felt that seniors can't eat that much! But nothing! So we ordered off the regular menu, which was only a $1.00 more and got all-you-can-eat salad. Even the staff told us that many are complaining about the change to the seniors' menu. Couldn't they throw us seniors a few French fries with our dinner, even if they have to count them out! I have never heard of anything so ridiculous in a long time!
I love East Side's. Amazing pasta. Love the unlimited bread.......Could kinda go for some right now.
Me and my friend were greeted so nicely by the hostesses... our waiter was amazing, the food was also amazing. the bathrooms are very clean, and as we left the staff was very friendly to us once again. for sure going back
We've been here a few times but took guests on this occasion. Food was great although one of our party had the lasagne and said they'd overdone the tomato flavour. Kids are well looked after and the servers certainly know their stuff. However, be prepared to wait if you go when it's really busy - it's not too much of a chore though because the bar has a nice atmosphere and there's always those free nuts!
AMAZING. Service best I have ever had...server was fantastic...food perfect..will be going back again for sure!
From the food to the service, everything was amazing.
Service was amazing and the waiter was so friendly and knew everything about every meal that we asked about. No questions asked: BEST RESTAURANT EVER!
I don't get it!! Came to check it out because of good reviews and had the usual east side experience. Service may have been friendly but slow. And the food! well I have yet to have a decent fettucinni alfredo at any east side, maybe should stop trying. It was dry and pretty much tastless. The appetizers were good. The other dishes were pretty much average as well.
Hello, I order Cheese capelleti for takeout and it was horrible. It was hard with barely any cheese or sauce. I got a ceaser instead of a garden salad it alot of it was brown. I am very disappointed and will never order takeout again.
It was crummy. I had looked forward to going there so much and then the pizza was soggy and almost bitter, the alfredo was watery, the salad was blah, and even the cola was flat! I was so disappointed! I felt sorry for the serving staff.
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