Top Shelf Bookkeeping Ltd

As a small business owner every dollar counts and when I went to H&R Block they made no effort to find more deductibles or Readosa returns that would���ve applied to my taxes and not only did the filing cost me twice as much but I lost thousands of dollars that year and a friend referred me to talk shop bookkeeping and I tried them out and they were excellent and thorough If they have any questions or concerns they call me right away for the information or if I had missed something going back

Friendly and knowledgeable, these people know their stuff and are always professional and willing to help. I wouldn’t go anywhere else.

These people are friendly, obliging, and they know their tax laws. It's good to know my taxes are in good hands.

Unwilling and poor client service

Spoke on the phone with a gentleman there about doing my personal taxes. Inquired regarding a specific (though uncommon) CRA subject and was told it couldn't be done. I stated it was listed on CRA website on how its done (and was instructed to give this info to an accountant per CRA's direction as this is where THEY would direct them). Not only was i rudely told again that it couldn't be done but he was also unwilling to look into it. "I don't have the time to look at the website." i found it severely lacking that a tax 'business' was this rude to a potential client and unwilling to broaden their understanding of different aspects of taxes. Cant imagine dealing with them on a face to face meeting if their employees are this rude on the phone! Definitely taking my business elsewhere!!!