They were so kind as to help replenish the windshield wiper fluid in my car after closing hours! So kind, considerate and helpful. Truly recommend this store to anyone looking for great service!
I come here for my oil changes because it is close to my residence but I will never be returning because i have had oil leaks from my car 3 times. They do not provide good customer service and I would not recommend bringing your car here if you are looking for a quick and easy oil change.
The customer service I got at this location was non-existence. I gave 1 star only because giving no stars wasn't an option. After waiting 15 minutes for someone to give me the ok to enter the pit area and the attendant wandering around in slow motion, he looked completely uninterested, I got pissed off and left. I drive a truck and it takes a lot of oil, I use synthetic so it is expensive but they have lost my business permanently. I hope the manager takes the time to read their reviews
terrible service. do not go here unless you have money to blow and are okay with leaving without what you asked for. they take advantage of people who dont know cars. hard to understand the staff that works there. no one explains anything what theyre doing to your car till it is done and you have to pay for it, even though it didnt need to be done/afford it. terrible terrible service, unless you have money to blow and dont really like your car.
Just went to this location today October 1st 2018 and they refused a transmition fluid change, went couple weeks ago and they offered a whole transmition fluid change + oil change but I only got oil change, so decided today to get the fluid change and they said they dont do that here. You should get better customer service reps that know what they are talking about better to ask the mechanics in the shop rather then the reps. Never seen such terrible service before.
Terrible. I went there two weeks ago and had a feeling they didn't refill my washer fluid and they never checked my tires. Went to use the fluid today and I'm totally out. Those are parts of the service I paid for with an oil change and they were cheap and didn't do it intentionally. The owner was walking around supervising too! If this is what he approves it goes to show the care for customers. Would not go back.
These guys were great. They gave awesome service and work. They even had great input for services they do not provide. I definitely recommend them and will come again
I am a smart woman, except one day at Mr. Lube in South Surrey when the technician told me it was time for a differential service and I agreed. He told me they would do the front and back differential and on the invoice he charged me for two rear differentials. It is a two wheel drive truck and I only have a rear differential. It has taken over two months for me to get all my money back, but I will feel stupid forever. Women everywhere in South Surrey - watch your invoice at this place !
